Privacy Policy

Monora Homes & Co. (“Monora,” “Company,” “we,” “our,” or “us”) values your trust and recognizes the importance of safeguarding information provided by visitors, customers, vendors, partners, and users (“User,” “you,” or “your”).

This Privacy Policy explains how we collect, use, process, store, disclose, and protect information when you access or use our website, products, services, consultations, furniture solutions, premium interior offerings, digital platforms, mobile communications, and associated interactions (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the practices described herein.

Website visitors Customers and prospective customers Interior design consultation users Luxury furniture inquiry users Vendors and business partners Marketing communication recipients Individuals interacting through forms, calls, emails, chat systems, social platforms, or digital campaigns

This Policy does not apply to third-party websites, platforms, or services not controlled by Monora.

A. Personal Information

Including but not limited to:

Full name Phone number Email address Postal address Property/project location Company details Billing information Communication details Project requirements Design preferences Budget details Uploaded plans, drawings, images, and documents

B. Technical Information

We may automatically collect:

IP address Device information Browser type Operating system Device identifiers Website usage behavior Clickstream data Session data Geographic information Referral URLs Cookies and tracking data

C. Project and Interior Information

For interior and furniture projects, we may collect:

Floor plans Architectural drawings Layout files Furniture preferences Site photographs Measurements Material selections Mood boards Project discussions

You acknowledge that any information voluntarily provided by you may be collected and processed.

Website forms Contact forms Lead generation campaigns Consultation bookings Customer support requests WhatsApp communications Phone calls Emails Chat systems Cookies and tracking technologies Advertising platforms Third-party integrations Social media platforms

Service Operations

Responding to inquiries Processing consultations Providing furniture and interior services Project coordination Order management Customer communication

Business Management

Internal administration Analytics Service optimization Website improvements fraud prevention risk analysis

Marketing and Promotional Activities

We may use information to:

send offers newsletters promotional communication product launches design updates event invitations advertisements

You consent to receiving communications unless you specifically opt out where applicable.

By voluntarily submitting information, contacting us, or using our Services, you provide consent for collection, use, storage, processing, and disclosure in accordance with this Policy.

Where legally permissible, consent may be implied through continued use of the Services.

Our website may use:

Cookies Pixels Analytics tools Session tracking technologies Advertising identifiers

Purposes include:

website functionality performance improvement personalization analytics advertising remarketing

You may disable cookies through browser settings; however, certain features may become unavailable or function improperly.

Monora reserves the right to retain information:

as long as necessary for business purposes for legal compliance for dispute resolution for security purposes for record keeping for operational requirements

Certain records may be retained even after account closure, project completion, or service termination.

Monora shall determine retention periods at its sole discretion, subject to applicable law.

Internal Teams

employees consultants designers project teams

Service Providers

technology vendors cloud providers payment processors logistics partners communication providers marketing agencies

Business Partners

furniture manufacturers vendors installation partners project execution partners

Legal Disclosures

We may disclose information where necessary:

to comply with law protect our rights investigate violations respond to legal requests prevent fraud enforce agreements

In the event of:

merger acquisition restructuring sale of assets investment transaction business transfer

all information collected by Monora may be transferred as a business asset.

Users expressly consent to such transfer.

Any information, suggestions, concepts, reviews, ideas, comments, drawings, layouts, images, or feedback submitted to Monora may be used for operational, analytical, service improvement, marketing, or business purposes.

Monora shall not be obligated to maintain submissions in confidence unless required by law.

Unless restricted through a separate written agreement, Monora reserves the right to photograph, document, and use project-related materials including:

completed interiors furniture installations project visuals rendered images design concepts

for:

portfolios website content social media marketing materials promotional activities

Reasonable efforts may be taken to avoid disclosure of sensitive personal details.

Monora uses commercially reasonable measures to safeguard information, including administrative, technical, and operational controls.

However:

no website is fully secure no transmission method guarantees absolute security no storage platform is entirely risk-free

Users acknowledge and accept inherent risks associated with internet usage.

Monora disclaims liability for unauthorized access resulting from factors beyond its reasonable control.

payment providers maps social platforms analytics tools communication tools advertising partners

Monora does not control third-party privacy practices and shall not be responsible for their policies, content, or activities.

Users should review third-party policies independently.

to provide accurate information not to submit unlawful content not to upload malicious files not to impersonate others not to misuse Services

Users remain responsible for information voluntarily submitted.

Our Services are not directed toward individuals under 18 years of age.

We do not knowingly collect information from minors.

If information relating to minors is identified, we reserve the right to remove such information.

unauthorized access data breaches third-party actions interruptions cyber incidents technical failures losses arising from external causes

Users acknowledge that use of digital services involves inherent risk.

amend update revise replace modify

this Privacy Policy at any time without prior notice.

Changes become effective immediately upon publication.

Continued use of Services constitutes acceptance of revised terms.

This Privacy Policy shall be governed and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in Bengaluru, Karnataka.

Monora Homes & Co. Email: hello@monorahomes.com Phone: +91 9980314312, +91 9886138962 Website: www.monorahomes.com Registered Address: Monora Homes & Co. #107, First floor, The Arcade, Brigade Metropolis, Garudacharpalya, Mahadevapura, Whitefield, Bengaluru - 560048.

For privacy-related inquiries, users may contact us using the above information.