Customer agreement · Terms

Terms of Use

These are the terms that govern your use of MonoraHomes, what you can expect from us, what we ask in return, and how disputes are resolved. Written to be readable, not lawyerly.

Last updated
20 May 2026
Sections
28
Reading time
6 min
  1. 01

    Overview

    Monora Homes & Co.

    These Terms and Conditions (“Terms”) govern access to and use of the website, products, services, interior solutions, furniture offerings, consultations, communications, content, and digital platforms made available by Monora Homes & Co. (“Monora,” “Company,” “we,” “our,” or “us”).

    By accessing, browsing, submitting information, placing an inquiry, making a purchase, booking a consultation, or using any part of our website or Services, you (“User,” “Customer,” “you,” or “your”) acknowledge that you have read, understood, and agree to be legally bound by these Terms.

    If you do not agree to these Terms, discontinue use immediately.

  2. 02

    Definitions

    For purposes of these Terms:

    Services include but are not limited to:

    Interior design solutions Luxury furniture products Consultation services Design concepts Space planning Project coordination Website content Catalogs Quotations Product customization Visual renders Installation support Related offerings

    Website means all pages, content, digital tools, forms, applications, communications, and associated online platforms operated by Monora.

  3. 03

    Acceptance of terms

    By accessing or using the Website or Services:

    You represent that you possess legal capacity to enter into binding agreements. You agree to comply with all applicable laws. You consent to all policies incorporated by reference. You acknowledge that electronic acceptance constitutes legally binding agreement.

    Monora reserves the unrestricted right to refuse Services to any individual or entity at its sole discretion.

  4. 04

    Eligibility

    You confirm:

    You are at least 18 years old. Information submitted by you is accurate. You are authorized to make purchases or requests. You possess authority where acting for a company or organization.

    Monora may suspend or terminate access if eligibility requirements are not satisfied.

  5. 05

    Services description

    Monora provides premium interior and luxury furniture solutions that may include:

    1.Interior Services

    Space planning Design consultation Material selection Furniture recommendations Concept creation Interior execution support

    2.Furniture Services

    Luxury furniture products Custom furniture Premium décor products Bespoke solutions

    All descriptions, illustrations, and visual materials are indicative only.

    Monora reserves unrestricted rights to alter, modify, discontinue, substitute, or update Services without notice.

  6. 06

    Website content disclaimer

    Content on this Website including:

    product images renders descriptions dimensions layouts pricing specifications finishes availability recommendations

    may contain inaccuracies, typographical errors, omissions, or visual variations.

    Monora does not guarantee absolute accuracy.

    Monora reserves the right to correct errors at any time without liability.

  7. 07

    Product representation disclaimer

    Users acknowledge:

    Colors displayed on screens may differ from actual products. Natural materials vary in appearance. Wood grains differ naturally. Stone, marble, fabric, veneer, and leather contain natural variations. Handcrafted products may contain minor irregularities.

    Such variations shall not constitute defects.

  8. 08

    Consultation and design services

    Consultations, design opinions, recommendations, and conceptual outputs are provided based on information available at the relevant time.

    Users acknowledge:

    design preferences are subjective recommendations are indicative implementation conditions may vary site realities may differ outcomes cannot be guaranteed

    Monora shall not be responsible for dissatisfaction arising from subjective preferences.

  9. 09

    Quotations and estimates

    Any quotation, estimate, proposal, budget, cost indication, or project estimate:

    is indicative only remains subject to change may vary due to market conditions may vary based on scope revisions may vary due to availability

    Quotations shall not constitute binding commitments unless formally accepted and approved by Monora.

    Monora reserves the right to revise pricing at any stage before final execution.

  10. 10

    Custom orders

    Custom-made products may involve:

    unique dimensions customized finishes personalized configurations bespoke manufacturing

    For customized orders:

    modifications may be restricted after confirmation cancellations may not be permitted deposits may be non-refundable production timelines may vary

    Monora's interpretation of approved specifications shall be final.

  11. 11

    Orders, Acceptance and Cancellations

    Submission of an inquiry or order request does not create acceptance.

    Orders become effective only after:

    internal review confirmation payment requirements availability verification

    Monora reserves the right to:

    reject orders cancel transactions modify order quantities refuse Services

    without assigning reasons.

  12. 12

    Payment terms

    Users agree:

    all payments shall be made in approved modes applicable taxes remain payable payment timelines must be followed delayed payments may attract charges

    Monora may:

    suspend services withhold delivery stop work delay execution

    until outstanding dues are cleared.

  13. 13

    Delivery and Installation

    Delivery timelines are estimated only.

    Users acknowledge delays may occur due to:

    manufacturing constraints logistics issues weather conditions vendor delays force majeure events supply disruptions

    Time shall not be considered the essence of contract unless expressly agreed in writing.

    Monora shall not be liable for consequential losses resulting from delays.

  14. 14

    Site access responsibility

    Customers shall ensure:

    site readiness safe access required permissions utility availability structural suitability

    Delays arising from site conditions remain customer responsibility.

    Additional costs resulting from inaccessible or unprepared sites may be chargeable.

  15. 15

    Intellectual property rights

    All content including:

    concepts designs renders layouts drawings furniture designs catalogs text graphics logos videos

    are exclusive intellectual property of Monora.

    No rights transfer unless expressly granted in writing.

    Users shall not:

    copy reproduce distribute reverse engineer replicate commercially exploit

    without prior written consent.

  16. 16

    Design ownership

    Any design concepts, mood boards, drawings, renders, layouts, presentations, or recommendations created by Monora remain proprietary assets.

    Payment for consultation does not transfer intellectual property ownership unless specifically agreed.

  17. 17

    User content

    Any information, ideas, suggestions, images, feedback, drawings, comments, or materials submitted by users may be used by Monora for:

    operational purposes business development service improvement analytics marketing

    without compensation unless prohibited by law.

  18. 18

    Promotional rights

    Unless restricted through separate written agreement, Monora may photograph, document, display, publish, and use project visuals and completed works for:

    website use portfolios advertisements digital marketing brochures social media presentations

  19. 19

    Prohibited activities

    Users shall not:

    submit false information upload harmful files interfere with website operation misuse Services attempt unauthorized access violate intellectual property rights engage in unlawful conduct

    Violation may result in immediate suspension.

  20. 20

    Third-party services

    Website content or Services may involve:

    payment providers vendors logistics partners software tools social platforms

    Monora shall not be responsible for third-party actions, content, delays, failures, or conduct.

  21. 21

    Disclaimer of warranties

    Services and Website content are provided on an:

    "AS IS" and "AS AVAILABLE" basis.

    Monora disclaims all warranties including:

    merchantability uninterrupted access fitness for purpose completeness accuracy performance expectations

  22. 22

    Limitation of liability

    To the fullest extent permitted by law, Monora shall not be liable for:

    indirect damages incidental losses project delays business interruption loss of profits loss of opportunity data loss dissatisfaction third-party actions

    In all circumstances, Monora's aggregate liability shall not exceed the amount actually received by Monora for the relevant Service.

  23. 23

    Indemnification

    Users agree to indemnify, defend, and hold harmless Monora and its directors, employees, affiliates, vendors, consultants, and representatives from claims arising from:

    misuse of Services breach of Terms inaccurate information unlawful activity third-party disputes

  24. 24

    Force majeure

    Monora shall not be liable for failure or delay caused by:

    natural disasters floods strikes pandemics labor shortages government actions war transportation disruption material shortages events beyond reasonable control

  25. 25

    Termination rights

    Monora may immediately:

    suspend access terminate Services cancel accounts reject future requests

    without prior notice.

  26. 26

    Modification of terms

    Monora reserves unrestricted rights to:

    revise amend modify replace

    these Terms at any time.

    Continued use constitutes acceptance.

  27. 27

    Governing law and jurisdiction

    These Terms shall be governed under the laws of India.

    Exclusive jurisdiction shall lie with courts located in:

    Bengaluru, Karnataka

  28. 28

    Contact information

    Monora Homes & Co. Email: hello@monorahomes.com Phone: +91 9980314312, +91 9886138962 Website: www.monorahomes.com Registered Address: Monora Homes & Co. #107, First floor, The Arcade, Brigade Metropolis, Garudacharpalya, Mahadevapura, Whitefield, Bengaluru - 560048.

    For questions regarding these Terms, contact us through the details above.